Scalability of AutoFlows™ and AutoMation

Updated: Oct 26

How scalable is your product?

The Meta Virtual Agent is a reliable enterprise-scale solution which allows switching between Autonomous Virtual Agent (AVA) across topics, and to the AutoKnowledge Bot when needed. Please contact us if you would like to know about our autonomous technology and suite of products.


Can you do intent or topic switching?

The majority of dialog managers currently in use are based on state machines and do not permit switching between topics or between agents, which causes bot failures. Second, a number of these dialog managers impose a cap on the total number of topics or intents that a virtual agent can have. Please contact us if you would like to know about our autonomous technology and suite of products.


What makes Got It AI the most powerful virtual agent solution in the market?

NLU is powered by transformer-based generative models that can recognize intents and entities from noisy input, like voice. Furthermore, Got It AI’s Meta Virtual Agent is based on a Hierarchical Hybrid Dialog Manager (HHDM) that makes use of model- and state-based dialog managers as well as context-based bot routing. Please contact us if you would like to know about our autonomous technology and suite of products.


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